Membership and Studio Policies

Monthly Membership Terms and Condition

  • Clients must commit to a minimum of six (6) consecutive months for all monthly memberships
  • Credit card or ACH payment on file will be automatically charged on your enrolled start date and then every 30 days thereafter for a minimum of 5 additional months
  • Membership goes month-to-month after initial 6 months and can be cancelled with 30-days advance written notice
  • Memberships are not transferable between studios. Clients may book classes only at the studio where their membership was purchased.
  • Limited to one (1) RockReform group class per day
  • Memberships are not shareable and non-transferable
  • At the end of each 30-day period, any and all unused classes from the membership allotment will expire; they are not shareable, transferable, and do not roll over to the next 30-day period
  • Late cancels on all memberships, packages and contracts will automatically incur a $15 charge to the credit card on file, $25 for no shows, no exceptions.
  • There are no full or partial refunds for unused classes at the end of each 30-day period
  • Additional Add-On Classes may be purchased for $25 each during a given 30-day period while membership remains active
  • Late cancels and/or no shows will still count as a used class; no exception will be granted

Studio Policy

  • 12-hour class cancellation policy applies
  • First time clients must arrive 5 minutes before class begins.
  • Returning clients have a 5 minute grace period after start time.
  • Switching a class within the 12-hour cancellation window still counts as a cancellation
  • Anyone who arrives more than 5 minutes after the start of a class will not be allowed to participate
  • Instructors and class schedule are subject to change at any time and with no advance notice
  • All sales are final